MonitoringSecurity & Fire Alarm
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The latest in Security & Fire Alarm Monitoring
Rapid Dispatch – Customers are usually called in under 30 seconds on alarms. Authorities are dispatched faster than larger monitoring stations, resulting in quicker response and the increased probability of resolving the situation.
Residential & Commercial Monitoring – FTS, Inc. can monitor virtually all existing alarm control panels and can follow a customized response process for each customer account.
Environmental – Monitor multiple types of environmental sensors, including temperature, water level and other indicators of environmental concern. Customer will be alerted
ofany changes to these environmental sensors quickly and have time to correct the situation before any additional damage occurs.
Internet Monitoring – FTS, Inc. provides multiple options for utilizing an internet connection to provide alarm monitoring. We currently support equipment from Bosch, AlarmNet, Total Connect, Honeywell, DSC, VOIPAlarm.com, and DMP. Customers can have their alarm equipment communicate to the monitoring station without the use and expense of a landline. In today’s wireless world, more and more households are going exclusively mobile. This gives our alarm dealers the ability to be part of that revolution.
Two-Way Voice – FTS, Inc. currently supports a variety of alarm panels with two-way voice capability. Customers can talk directly to an alarm operator through the alarm keypad. This bypasses the need to pick up the phone and dial, resulting in faster response time.
Video Verification – FTS, Inc. currently supports Avigilon and Videofied equipment. As false alarms increase and continue to cause cities to go to “Verified Response” mode, video verification can validate a problem is occurring that requires a response and can provide a cost-effective option to expensive false alarm charges.
Online End-User Access – FTS, Inc. provides the customers with online access to their customer account record. Once authenticated, customers may update contact information, change passwords and view history. This is fully-customizable by the dealer.
“I can’t believe it took us this long to make a change. So happy that we did. Numbers don’t lie.”